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Your Email Configuration Letter
The email configuration letter you receive from Blue Reef contains your
new Virtual Server configuration and login information. The information
in this section includes server type (and services included), your activation
date, the Virtual Server IP address, and temporary domain name.
A sample server configuration letter is shown below:
Subject: new account [account id]
LastName, FirstName
Domain.Com
The Virtual Server you ordered on [order date] has now been
configured for your use. Your server was activated on [activation
date], which is the date used to bill you for your first month
of service. This letter contains important information which is necessary
for you to fully utilize your Virtual Server. Please retain a copy
of this letter as you become more familiar with your Virtual Server.
A [server type] has been configured for you with the following
features:
HTML service
email aliasing
.
.
.
XX MB disk space
Options: [installation options]
The following information will be used not only by you as you create
your web site, but also by the Blue Reef Support Team when you make
requests for support with your Virtual Server. Please become familiar
with the following information:
| Account
ID: |
[account
id] |
| Login
Name: |
[login name] |
| Server
Host: |
[server
host] |
| Domain
Name: |
[domain
name] |
| IP
Address: |
[ip address] |
| Email
address: |
[contact email
address] |
[domain registration information]
Thank you for ordering your new Blue Reef Virtual Server! To get you
started with your Virtual Server, Blue Reef has created a section
on our Virtual Server Web Site specifically for new customers located
at the following URL-
http://virtserv.bluereef.net/support/serverbasics/
This section of our web site includes a wealth of information that
will help you get started with your Virtual Server. Should you encounter
a problem or if you have a question that you cannot find an answer
to on our web site, please email the Blue Reef Virtual Server Support
Staff, who are eager to help you. Use the Blue Reef Support Problem
Tracking System to submit your questions or problems:
http://virtserv.bluereef.net/support/tracking/
If you have any questions about your Virtual Server order, do not
hesitate to contact us at "orders@bluereef.net".
Warm regards,
Blue Reef Order Processing
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Information in the email configuration letter that you should pay particular
attention to (highlighted in bold in the sample letter above) is explained
below.
| order
date |
This is the date
you ordered your Virtual Server. |
| activation
date |
The date that your
Virtual Server was activated. You will see this date on your monthly
billing statement because it is used to determine your first month's
prorated service fee. |
| account
id |
The account id of
this Virtual Server. This is the ID used internally at Blue Reef to
identify your account. |
| login
name |
You will use the
login name to access your Virtual Server via FTP, Telnet, or SSH.
Detailed presentations about how to use FTP, Telnet, or SSH to access
your Virtual Server are given in other sections of this Getting Started
section of the web site. |
| server
host |
This is the name
of the physical server or "fish" which hosts your Virtual Server (Blue
Reef names physical servers after fish). |
| domain
name |
This is the domain
name you selected to use as the primary domain name for your new Virtual
Server. |
| ip
address |
The IP address
gives the precise Internet address of your Virtual Server. You can
use your IP address to access your web site until your domain name
is fully registered with InterNIC to point to our DNS servers. |
| domain
registration information |
This section of
your configuration letter gives you precise instructions with regard
to your domain registration status. An entire page is devoted to domain
registration in the this Getting Started section of the Blue Reef
web site. |
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