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Your Email Configuration Letter

The email configuration letter you receive from Blue Reef contains your new Virtual Server configuration and login information. The information in this section includes server type (and services included), your activation date, the Virtual Server IP address, and temporary domain name.

A sample server configuration letter is shown below:

Subject: new account [account id]

LastName, FirstName
Domain.Com

The Virtual Server you ordered on [order date] has now been configured for your use. Your server was activated on [activation date], which is the date used to bill you for your first month of service. This letter contains important information which is necessary for you to fully utilize your Virtual Server. Please retain a copy of this letter as you become more familiar with your Virtual Server.

A [server type] has been configured for you with the following features:

  HTML service
  email aliasing
   .
   .
   .
  XX MB disk space
  Options: [installation options]

The following information will be used not only by you as you create your web site, but also by the Blue Reef Support Team when you make requests for support with your Virtual Server. Please become familiar with the following information:

  Account ID: [account id]
  Login Name: [login name]
  Server Host: [server host]
  Domain Name: [domain name]
  IP Address: [ip address]
  Email address: [contact email address]


[domain registration information]

Thank you for ordering your new Blue Reef Virtual Server! To get you started with your Virtual Server, Blue Reef has created a section on our Virtual Server Web Site specifically for new customers located at the following URL-

http://virtserv.bluereef.net/support/serverbasics/

This section of our web site includes a wealth of information that will help you get started with your Virtual Server. Should you encounter a problem or if you have a question that you cannot find an answer to on our web site, please email the Blue Reef Virtual Server Support Staff, who are eager to help you. Use the Blue Reef Support Problem Tracking System to submit your questions or problems:

http://virtserv.bluereef.net/support/tracking/

If you have any questions about your Virtual Server order, do not hesitate to contact us at "orders@bluereef.net".

Warm regards,
Blue Reef Order Processing



Information in the email configuration letter that you should pay particular attention to (highlighted in bold in the sample letter above) is explained below.

order date This is the date you ordered your Virtual Server.
activation date The date that your Virtual Server was activated. You will see this date on your monthly billing statement because it is used to determine your first month's prorated service fee.
account id The account id of this Virtual Server. This is the ID used internally at Blue Reef to identify your account.
login name You will use the login name to access your Virtual Server via FTP, Telnet, or SSH. Detailed presentations about how to use FTP, Telnet, or SSH to access your Virtual Server are given in other sections of this Getting Started section of the web site.
server host This is the name of the physical server or "fish" which hosts your Virtual Server (Blue Reef names physical servers after fish).
domain name This is the domain name you selected to use as the primary domain name for your new Virtual Server.
ip address The IP address gives the precise Internet address of your Virtual Server. You can use your IP address to access your web site until your domain name is fully registered with InterNIC to point to our DNS servers.
domain registration information This section of your configuration letter gives you precise instructions with regard to your domain registration status. An entire page is devoted to domain registration in the this Getting Started section of the Blue Reef web site.

SEE ALSO:

Transferring your domain to your Virtual Server

Administration utilities

Configuring your Virtual Server

Creating email user accounts

Creating virtual subhotsts

Getting your own Name Server

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