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Virtual Server Policies

As a customer or potential customer, please review and become familiar with these server policies.Should you have any specific questions regarding these policies, please contact our Service Staff.

  1. Unsolicited Email Policy
    Unsolicited email or "spam" originating from a Server account or associated with one of your Server accounts is not tolerated. This INCLUDES any e-mail that promotes web sites hosted on a Server account but is sent from an email address not associated with that account.

    Section 9 of the Service Agreement is included for your review:

    1. Use of distribution lists via unsolicited electronic mail or other mass electronic mailings is strictly prohibited. The Provider reserves the right to deactivate the Client's Server account(s) upon an indication of such activity.

    After the first violation of this policy, we will give a warning to the customer. Customers are responsible to forward any warnings we give concerning unsolicited e-mail to their customers that send unsolicited e-mail. After the second violation, the Server will be disabled without warning and the account may be terminated.

    Customers should make this policy clear to their customers BEFORE they order a Server. Please realize that because many customers have subhosted clients on a single Server, disabling of a single Server will affect all clients on that Server. Therefore, it is imperative that our Ccustomers make this clear and seek to enforce any infractions to this Policy immediately.

    We believe strongly in promoting "netiquette", or proper use of the Internet. A strong anti-spamming policy will benefit both you and your customers.

  2. Activities Subject to Immediate Deactivation
    Any Server that is used for illegal, abusive, or unethical activity may be immediately deactivated by us without warning to you. Illegal, abusive or unethical activities may include, but are not limited to, pornography, obscenity, nudity, violations of privacy, hacking, computer virus, gambling, or promotion of gambling, and any harassing or harmful materials or uses as determined by us. You agree to indemnify and hold us harmless from any claim resulting from your publications or use of illegal, abusive, or unethical materials. Although we will make reasonable effort to alert you to such activities and allow you an opportunity to cure them within a 12-hour period after discovery, we are not required to give such notice before deactivating your use of our services if, in our discretion, your use is or results in illegal, abusive, or unethical activities. If a Server is disabled, the regular monthly fees still apply until the Server is terminated by the Customer.

    Customers must keep in mind, if a subhosted account is deactivated for any illegal, abusive, or unethical activity, all subhosted accounts that are housed on the Server will be affected by the deactivation.

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