Virtual Server Policies
As a customer or potential customer, please review and become familiar with
these server policies.Should you have any specific questions regarding these
policies, please contact our Service
- Unsolicited Email Policy
Unsolicited email or "spam" originating from a Server account or associated
with one of your Server accounts is not tolerated. This INCLUDES any
e-mail that promotes web sites hosted on a Server account but is sent
from an email address not associated with that account.
Section 9 of the Service Agreement is included for your review:
- Use of distribution lists via unsolicited electronic
mail or other mass electronic mailings is strictly prohibited. The
Provider reserves the right to deactivate the Client's Server account(s)
upon an indication of such activity.
After the first violation of this policy, we will give a warning to
the customer. Customers are responsible to forward any warnings we give
concerning unsolicited e-mail to their customers that send unsolicited
e-mail. After the second violation, the Server will be disabled without
warning and the account may be terminated.
Customers should make this policy clear to their customers BEFORE they
order a Server. Please realize that because many customers have subhosted
clients on a single Server, disabling of a single Server will affect
all clients on that Server. Therefore, it is imperative that our Ccustomers
make this clear and seek to enforce any infractions to this Policy immediately.
We believe strongly in promoting "netiquette", or proper use of the
Internet. A strong anti-spamming policy will benefit both you and your
- Activities Subject to Immediate Deactivation
Any Server that is used for illegal, abusive, or unethical activity
may be immediately deactivated by us without warning to you. Illegal,
abusive or unethical activities may include, but are not limited to,
pornography, obscenity, nudity, violations of
privacy, hacking, computer virus, gambling,
or promotion of gambling, and any harassing or harmful materials
or uses as determined by us. You agree to indemnify and hold us
harmless from any claim resulting from your publications or use of illegal,
abusive, or unethical materials. Although we will make reasonable effort
to alert you to such activities and allow you an opportunity to cure
them within a 12-hour period after discovery, we are not required to
give such notice before deactivating your use of our services if, in
our discretion, your use is or results in illegal, abusive, or unethical
activities. If a Server is disabled, the regular monthly fees still
apply until the Server is terminated by the Customer.
Customers must keep in mind, if a subhosted account is deactivated for
any illegal, abusive, or unethical activity, all subhosted accounts
that are housed on the Server will be affected by the deactivation.